Care Services is closely monitoring current weather situations as two major winter storms. forecasted for this week are expected to produce heavy snowfall and ice across much of the United States. If you are in the path of the storm, we hope you stay safe and warm as this weather event moves through our nation.
As part of our commitment to you, and the patients you serve, we are making preparations to help you minimize any disruption in services. Our client service representatives and dispatchers are available to assist with backup pharmacy services or to dispatch couriers for deliveries.
Our service model is specifically designed to help you manage through crisis and emergency situations and we are standing by to provide support.
What Care Services is doing:
- While our team always works 24x7x365, we have staff working overtime to ensure we have enough representatives available to support you
- We are already helping clients in areas impacted early by the storm with backup pharmacy and delivery services
- We are proactively working with clients to execute their pre-event emergency plans
Our delivery partners will make every effort to provide deliveries in the areas affected by winter storms, as road access will allow.
If you need support, please contact your Regional Account Manager, or call or email: