MedCallRx Welcomes New Chief Customer Officer

MedCallRx is pleased to announce the addition of a new chief customer officer, Anita Breedlove, who joined the Care Services, LLC team at the end of March. Anita brings more than 25 years of health care and executive leadership experience to the position, including extensive experience leading high performing sales and account management teams. In her role as chief customer officer, Anita will oversee the client services teams providing pharmacy and delivery services to the company’s clients to help ensure

Experienced Health Care Executive Joins Backup Pharmacy Division as Chief Operating Officer

Terry Ramey, chief operating officer Care Services, LLC, the parent company of MedCallRx, InMedRx, GeriScriptRx, Complete Delivery Solution and Hospice Pharmacy Solutions, is pleased to announce that Terry Ramey has joined our team as chief operating officer for our backup pharmacy (MedCallRx, InMedRx and GeriScriptRx) and Complete Delivery Solution divisions. As COO, Terry is responsible for directing, administering and coordinating the division’s operational activities to support customer success. “I’m excited to be serving as COO where I’m able to leverage my experience in

MedCallRx Prepared as Winter Storms Move Across U.S.

Care Services is closely monitoring current weather situations as two major winter storms. forecasted for this week are expected to produce heavy snowfall and ice across much of the United States. If you are in the path of the storm, we hope you stay safe and warm as this weather event moves through our nation. As part of our commitment to you, and the patients you serve, we are making preparations to help you minimize any disruption

Employee Spotlight: Shannon Wilson Brown

In 2016, Shannon Wilson Brown joined the Care Services family of companies as a senior research analyst in our Complete Delivery Solution division. The role was perfect for Shannon, combining her enjoyment of data analytics and corporate strategy to support a division that operates 24x7x365 to connect its vast driver network with its clients to support medication delivery. “I love learning, which is why I’ve enjoyed working at Care Services. I’ve been fortunate to work in a variety of roles across

Data Privacy Day – January 28, 2021

Data Privacy Day is a day set aside to increase awareness of privacy and data protection for consumers and organizations. DPD began in Europe to commemorate the first legally binding international treaty dealing with privacy and data protection signed on January 28, 1981. In 2008, the United States and Canada joined Europe in recognizing Data Privacy Day. This day serves as a good reminder for consumers and organizations to review privacy and data protections. We sat down with Care Services’ CIO, Jeff

Care Services Achieves HITRUST CSF® Certification to Manage Risk, Improve Security Posture, and Meet Compliance Requirements

PRESS RELEASE RALEIGH, NC, January 27, 2021– Care Services LLC, the parent company of MedCallRx, InMedRx, GeriScriptRx, Hospice Pharmacy Solutions and Complete Delivery Solution, today announced that several of its systems and applications have earned Certified status for information security by HITRUST. HITRUST CSF Certified status demonstrates that the organization’s certified applications have met key regulations and industry-defined requirements and is appropriately managing risk. This achievement places the Care Services family of companies in an elite group of organizations worldwide that have

Employee Spotlight: Gwen Bourgeois

Although Gwen Bourgeois has spent more than 30 years in the corporate world, she sometimes wonders what life would have been like to have pursued her childhood ambition to become a professional singer. Thankfully – at least for Care Services clients – Gwen started her professional career in the corporate world and has never looked back! For most of her career, Gwen has worked in customer service or client-facing roles where she has enjoyed providing quality support to policyholders, or to

Employee Spotlight: Lisa Falck

Lisa Falck has worked in client-facing roles her entire professional career. As an extravert, she’s always enjoyed being around people, so it comes as no surprise that she says the best part of her job is working alongside a talented team and meeting with clients. For more than 25 years, Lisa has interacted with clients to provide training, support, and other strategic account services to ensure program success. “I’ve always chosen to work in client-facing roles because I love interacting with clients

Employee Spotlight: Dan Dodd

Dan never anticipated that he’d work in sales or account management roles after receiving his degree in occupational therapy and working as an occupational therapist for ten years, but that’s where his career led him and he’s happy he made the switch. “Whether treating patients hands-on or being a supplier of medical equipment or ancillary services, I understand the importance of prompt and proper treatment.” – Dan Dodd, regional account manager, Care Services, LLC Dan’s years as an occupational therapist helped him to

Employee Spotlight: David Nuban

Although David Nuban has only worked for the Care Services family of companies since October, 2020, he is not new to working in healthcare. In fact, he brings more than 25 years of experience in client-facing roles at pharmaceutical healthcare companies, including LTC and hospice pharmacy services. “I love this market because at the end of the day, I want to feel that what I did made a difference – for my clients and for the patients they serve.” – David Nuban,