MedCallRx provides medication delivery through a network of more than 3,000 courier partners managed by Complete Delivery Solution, a Care Services company.
Our delivery network covers 85% of the nation’s zip codes and we are continuously expanding. During implementation we always make sure that our courier network is ready to support every long-term care facility that you serve. All of our programs include multiple credentialed courier partners to most effectively provide medication delivery to each facility.
Our courier network delivers over 200,000 medications annually.
Benefits of our delivery services:
Couriers put through comprehensive credentialing that includes background checks and on-going reviews on insurance coverage.
Couriers are continuously measured against rigorous performance standards to provide you confidence the medication will arrive on time.
Having couriers in each market creates competition and results in cost savings. Clients yield delivery discounts that cannot be obtained individually.
PROFESSIONAL COURIER DELIVERY
PROTECTING HEALTH INFORMATION
All of our courier partners operate in strict adherence with HIPAA guidelines and we collect proof of delivery signatures as part of our routine process. Our drivers are also familiar with the process of collecting hard scripts for controlled medications and recording the name of the receiver at the time of delivery.
As part of our service standard, we deliver medications within four hours of order placement; however, we routinely exceed our service level agreement to deliver prescriptions within two hours on orders within 35 miles.