Leadership

Meet the team that guides our mission to assist clients in providing timely care:

Joe Boures-Web-Care Services -9170-Edit

Joe Boures is chief executive officer of Care Services, LLC, a health services company, and parent company of MedCallRx, InMedRx, GeriScriptRx, Complete Delivery Solution and Hospice Pharmacy Solutions. He was named CEO in 2017, bringing more than 30 years of financial, health care and executive leadership experience to the position.  

Boures previously served as chief executive officer and president of Healthcare Solutions, Inc., successfully leading the company through its sale to Catamaran Corporation. Before that, Boures served as president of Specialty Risk Services LLC and vice president and deputy corporate controller of The Hartford. He also served as vice president and controller with GAB Robins North America Inc. and as assistant vice president of corporate and SEC reporting at Continental Insurance Company. He started his career in public accounting with Pannell, Kerr & Forster.

Boures earned a bachelor’s degree in accounting from Lycoming College in Williamsport, Pennsylvania. He also holds Certified Public Accountant and Chartered Financial Analyst designations.

  • Bachelor’s in accounting, Lycoming College
  • Certified Public Accountant
  • Chartered Financial Analyst
  • CEO, Care Services, LLC
  • CEO, Healthcare Solutions, Inc.
  • President, Specialty Risk Services, LLC
  • Vice President & Deputy Corporate Controller, The Hartford
  • VP & Controller, GAB Robins North America Inc.
  • VP, Corporate and SEC Reporting, Continental Insurance Company
Jay Palin-Web-Care Services -9275-Edit

Jay Palin is president of backup pharmacy services for Care Services, LLC, a health services company, and parent company of MedCallRx, InMedRx, GeriScriptRx, Complete Delivery Solution and Hospice Pharmacy Solutions. He was named to this position in 2018 after serving as senior director of account management. Palin is a transformational operations leader with more than 20 years pharmacy services experience and specialization in long term care and correctional pharmacy services, which helps him to serve the needs of institutional pharmacy clients nationwide.

Prior to joining Care Services, Palin served as vice president of operations and corporate process improvement at Partners pharmacy. He also served as general manager at Remedi SeniorCare and vice president of corporate operations at PharMerica Corporation. He began his career with Eckerd Drugs where he became district manager.

Palin is distinguished by his ability to repeatedly affect change in culture, performance, and financials; he combines the strengths of a “people” person and a “process” person, and consistently delivers when called on to fix things.

Palin is a graduate of Sam Houston State University in Huntsville, Texas.

  • Bachelor’s in accounting, Sam Houston State University in Huntsville, Texas
  • Korn Ferry International Leadership Architect 101
  • Dartmouth College, Tuck School of Business Executive Leadership, Quality Management and Performance Improvement and Process of Strategy Deployment
  • President, Backup Pharmacy Services, Care Services
  • VP Operations & Corporate Process Improvement, Partners Pharmacy
  • General Manager, Remedi SeniorCare
  • VP, Corporate Operations, PharMerica Corporation
  • District Manager, Eckerd Drugs
Brendan McCafferty - Senior Director of Account Management

Brendan McCafferty is senior director of account management for the MedCallRx, InMedRx and GeriScriptRx divisions of Care Services, LLC. He has over 25 years of experience in building and managing customer relationships, serving as a relentless advocate for customers and helping them meet their  business goals.

In his current role, McCafferty is responsible for leading the backup pharmacy team’s account services team in delivering high quality service to our customers and finding ways to add value for our customers. He is known for developing strong relationships built on trust and serving as a teacher and mentor to members of his team.

Prior to Care Services, McCafferty served as senior vice president of regional sales and account management at Optum where he was responsible for the management of a multi-disciplined client facing team of 45 individuals. Previously, he served as vice president of account management at Healthcare Solutions, Inc. He began his career in the insurance industry serving as a claims adjuster, manager and regional sales manager at MetLife Home & Auto, One Beacon Insurance and BME Gateway.

McCafferty has a Bachelor of Arts from the University of Central Florida.

  • Bachelor of Arts from University of Central Florida
  • “Mouseters” degree in Disney Management Program
  • Senior Vice President, Regional Sales & Account Management, Optum
  • Vice President, Account Management, Healthcare Solutions, Inc.
  • Regional Sales Manager, BME Gateway
  • Home Office Claims Manager, MetLife Auto & Home
  • Claims Manager, One Beacon Insurance
  • Casualty Claims Adjuster/Supervisor, MetLife Auto & Home
Tony Valant-Web-Care Services -9195-Edit

Tony Valant is national director of business development for the InMedRx, MedCallRx and GeriScriptRx divisions of Care Services LLC. He is an accomplished leadership executive with over 30 years of business experience in pharmaceuticals/ healthcare, facilities management, hospitality and c-level consulting.

As a consultative sales professional, Valant is skilled in listening to customer needs and working with operational leaders within the company to customize programs to meet unique needs. He works with correctional care clients to understand state- and facility-specific requirements and tailor solutions to meet their needs.

Previously, Valant served as division director of Healthcare Services Group, a $2 billion medical facilities partner in dining and environmental services, and as regional director of sales at PharMerica Corporation. He also held positions at B. Braun Melsungen AG and Andrx Laboratories, Wyeth Ayerst Laboratories (now Pfizer).

Valant earned a Bachelor’s of Science degree in Industrial Management, with a focus on industrial engineering from Purdue University. He also honorably served in the 3rd Infantry Division of the U.S. Army from 1983 – 1997.

  • Bachelor of Arts, Mass Communication, Meredith College, Raleigh, North Carolina
  • Bachelor of Arts, Human Communication, Meredith College, Raleigh, North Carolina
  • Project Management Institute Project Management Professional (PMP)
  • Director of Strategic Development and Implementation, Care Services
  • Global Enterprise Program Manager, Global Knowledge
  • Enterprise Program Manager, Global Knowledge
  • Training Center Operations Assistant, Global Knowledge
  • Conference Planner, North Carolina Department of Public Instruction
Jennifer Bramble-Web-Care Services

Jennifer Bramble is a business development specialist at Care Services, LLC, a health services company, and parent company of MedCallRx, InMedRx, GeriScriptRx, Complete Delivery Solution and Hospice Pharmacy Solutions. She is responsible for working with clients and the Care Services business development team to recommend solutions that provide efficiencies and reduce total program costs. She is particularly adept at building relationships and solving problems. 

Prior to joining Care Services, Bramble served as a senior account manager at Coda Devices, an international company that develops and manufactures solutions for analyzing the chemical composition of substances. At Coda Devices, Bramble was responsible for managing client relationships and ensuring customer satisfaction.

Previously, Bramble served as account manager at Centice and account development manager at NeoNova Network Services.

  • Business Development Specialist, Care Services
  • Account Manager & Sales Representative, Coda Devices, Inc.
  • Account Manager, Centrice
  • Account Development Manager, NeoNova Network Services
Head shot Elisabeth Nason

Elisabeth Nason is director of strategic development and implementation for Care Services, LLC, a health services company, and parent company of MedCallRx, InMedRx, GeriScriptRx, Complete Delivery Solution and Hospice Pharmacy Solutions.

She is responsible for providing cross-functional operational and strategic support to achieve organizational objectives as well as managing corporate-wide process improvement and governance initiatives.

Prior to joining Care Services, Nason served in a variety of management roles at Global Knowledge, the world’s largest dedicated IT training company. At Global Knowledge, Nason had responsibility for leading both client facing and internal global program initiatives, by ensuring overall project quality, stakeholder satisfaction and the successful delivery of all program deliverables. Her experience includes strategic initiative development and management, creating and executing formal project plans, conducting risk analysis and developing associated mitigation strategies.

Nason is graduate of Meredith College in Raleigh, North Carolina, where she earned a Bachelor of Arts in Mass Communication and a Bachelor of Arts in Human Communication. She is also certified as a Project Management Professional (PMP) by the Project Management Institute.

  • Bachelor of Arts, Mass Communication, Meredith College, Raleigh, North Carolina
  • Bachelor of Arts, Human Communication, Meredith College, Raleigh, North Carolina
  • Project Management Institute Project Management Professional (PMP)
  • Director of Strategic Development and Implementation, Care Services
  • Global Enterprise Program Manager, Global Knowledge
  • Enterprise Program Manager, Global Knowledge
  • Training Center Operations Assistant, Global Knowledge
  • Conference Planner, North Carolina Department of Public Instruction