MedCallRx Prepared as Winter Storms Move Across U.S.

Care Services is closely monitoring current weather situations as two major winter storms. forecasted for this week are expected to produce heavy snowfall and ice across much of the United States. If you are in the path of the storm, we hope you stay safe and warm as this weather event moves through our nation. As part of our commitment to you, and the patients you serve, we are making preparations to help you minimize any disruption

Employee Spotlight: Shannon Wilson Brown

In 2016, Shannon Wilson Brown joined the Care Services family of companies as a senior research analyst in our Complete Delivery Solution division. The role was perfect for Shannon, combining her enjoyment of data analytics and corporate strategy to support a division that operates 24x7x365 to connect its vast driver network with its clients to support medication delivery. “I love learning, which is why I’ve enjoyed working at Care Services. I’ve been fortunate to work in a variety of roles across

Launch of TracRx Delivery Portal for Backup Pharmacy Customers

Complete Delivery Solution (CDS), a Care Services, LLC company, is pleased to announce its new delivery portal, TracRx, will replace its existing customer portal. Pharmacy delivery clients using the CDS portal will be transitioned to TracRx and be able to take advantage of the portal’s enhanced functionality. TracRx allows our customers to easily schedule deliveries and provides visibility into the entire order process – from initial order placement to point-of-delivery signature. Additional features of benefit to LTC pharmacies include: Ability to add new

Happy New Year!

As the holiday season comes to an end, we look forward to a new year supporting our clients. But before looking ahead, let’s take a look at 2019. We achieved several key milestones, including: Our clients trusted us to process over 650,000 backup medications and to make over 160,000 courier deliveries. We continued to operate our call centers 24x7x365 with live answering by our own employees – never outsourcing to a third party nor using an automated voice system. More than 95% of