Lisa Falck has worked in client-facing roles her entire professional career. As an extravert, she’s always enjoyed being around people, so it comes as no surprise that she says the best part of her job is working alongside a talented team and meeting with clients. For more than 25 years, Lisa has interacted with clients to provide training, support, and other strategic account services to ensure program success. “I’ve always chosen to work in client-facing roles because I love interacting with clients