Employee Spotlight: Lisa Falck

Lisa Falck has worked in client-facing roles her entire professional career. As an extravert, she’s always enjoyed being around people, so it comes as no surprise that she says the best part of her job is working alongside a talented team and meeting with clients. For more than 25 years, Lisa has interacted with clients to provide training, support, and other strategic account services to ensure program success. “I’ve always chosen to work in client-facing roles because I love interacting with clients

Congratulations to our Pharmacist Appreciation Month Gift Card Winners!

In October, we celebrated Pharmacist Appreciation Month. As part of our celebration, and to show our appreciation for the critical role pharmacists play in our health care system, Care Services provided our clients an opportunity to win one of four $50 Visa gift cards. Congratulations to our four winners who will be receiving gift cards in the mail: Y.C. – Yorba Linda Pharmacy F. I. – Forum Extended Care M. Z. – Medication Management Partners S. B. – Turenne PharMedCo Thanks to all of the pharmacists

Myth #3: Antibiotics and Opioid Analgesics are the Top Utilized Backup Pharmacy Drugs

The Myth Busters team at MedCallRx is back again to debunk another common misperception of backup pharmacy. This month we tackle the myth that antibiotics and opioid analgesics are the top utilized backup pharmacy drugs. Surprisingly, while antibiotics are sometimes sent to backup pharmacy, they don’t rank in the top 10 list of medications, and opioid analgesics used to manage pain, only ranks ninth by overall prescription count. So, what are the most common medications sent to backup pharmacy partners? In this

Launch of TracRx Delivery Portal for Backup Pharmacy Customers

Complete Delivery Solution (CDS), a Care Services, LLC company, is pleased to announce its new delivery portal, TracRx, will replace its existing customer portal. Pharmacy delivery clients using the CDS portal will be transitioned to TracRx and be able to take advantage of the portal’s enhanced functionality. TracRx allows our customers to easily schedule deliveries and provides visibility into the entire order process – from initial order placement to point-of-delivery signature. Additional features of benefit to LTC pharmacies include: Ability to add new

Coronavirus (COVID-19): Operational Update

Care Services continues to follow the guidance of global healthcare authorities such as the United States Department of Labor, the World Health Organization and Center for Disease Control. Following is an update on our response to the Coronavirus (COVID-19) pandemic: Our business continuity plan has been activated. A core part of this plan is deploying our remote work capabilities. Our best-practice IT infrastructure utilizes a secure cloud infrastructure that enables our employees to access all of the applications they need to