Mar18

Coronavirus (COVID-19): Operational Update

Care Services continues to follow the guidance of global healthcare authorities such as the United States Department of Labor, the World Health Organization and Center for Disease Control. Following is an update on our response to the Coronavirus (COVID-19) pandemic: Our business continuity plan has been activated. A core part of this plan is deploying our remote work capabilities. Our best-practice IT infrastructure utilizes a secure cloud infrastructure that enables our employees to access all of the applications they need to

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Mar13

Coronavirus (COVID-19): Keeping Employees and Clients Safe During

Care Services is closely monitoring local, state and federal government guidance regarding workplace safety, including the Center for Disease Control (CDC) guidance for businesses and employers for coronavirus disease 2019 (COVID-19) for preparation and response. While we have not experienced any interruptions to our business, if at some point in the future it is necessary for our employees to work from home, we are confident that our Business Continuity Plan will enable us to continue to provide

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Jan01

Happy New Year!

As the holiday season comes to an end, we look forward to a new year supporting our clients. But before looking ahead, let’s take a look at 2019. We achieved several key milestones, including: Our clients trusted us to process over 650,000 backup medications and to make over 160,000 courier deliveries. We continued to operate our call centers 24x7x365 with live answering by our own employees – never outsourcing to a third party nor using an automated voice system. More than 95% of

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