As the holiday season comes to an end, we look forward to a new year supporting our clients. But before looking ahead, let’s take a look at 2019. We achieved several key milestones, including: Our clients trusted us to process over 650,000 backup medications and to make over 160,000 courier deliveries. We continued to operate our call centers 24x7x365 with live answering by our own employees – never outsourcing to a third party nor using an automated voice system. More than 95% of